Privacy Policy

This Privacy Policy applies to BenzDesk and the BENZ Employee Tracking mobile application used by Benz Packaging Solutions Pvt. Ltd. for internal employee workflows, field activity tracking, travel expense processing, approvals, notifications, and related administrative operations.

The services are intended for authorized employees, managers, administrators, and directors of the organization. They are not intended for public consumer use.

Account information: name, email address, role, department, reporting manager, profile details, and authentication identifiers used to provide secure access.

Work activity information: requests, approvals, comments, assigned work queues, timestamps, status changes, and audit records created while using BenzDesk.

Location and movement information: GPS location points, session start and end locations, route distance, duration, stops, stationary events, nearby-company context, and related tracking metadata when the employee uses the BENZ Employee Tracking app and grants location permission.

Expense and reimbursement information: travel mode, claimed distance, calculated fuel or travel amount, hotel or allowance details, attachments, bills, approval status, and supporting notes.

Device and technical information: device identifiers needed for push notifications, app version, operating system information, error logs, and basic diagnostic information used to maintain reliability and security.

We use the information to authenticate users, route requests to the right team, manage approvals, calculate eligible reimbursements, review field activity, provide notifications, detect discrepancies, maintain records, and improve service reliability.

Location information is used for field-session tracking, distance calculation, travel reimbursement support, route review, nearby-company assistance, and administrative oversight. Background location may be used only when the employee has granted the required device permissions and a tracking session or related field workflow is active.

We may use limited work context with AI-assisted features to help generate sales pitches, product recommendations, summaries, or workflow assistance. These features are used to support employees and administrators; they do not replace required managerial review.

BenzMobiTraq (the BENZ Employee Tracking mobile application) collects location data to record field-work sessions and calculate travel distance for reimbursement, including when the app is closed or not in use (background location).

Background location is collected ONLY while an employee has an active work session running. Collection begins when the employee starts a session and stops as soon as the session is ended. The app does not collect location when no session is active.

Before any location permission is requested, the app shows an in-app disclosure describing this collection, and the employee must give affirmative consent. Employees can withdraw consent at any time by ending the session or by revoking the location permission in their device settings.

Location data collected in the background is used solely for attendance, field-visit verification, route review, and travel-expense calculation, and is shared only with the employer (Benz Packaging Solutions Pvt. Ltd.). It is never sold or used for advertising.

Information is available only to authorized users according to their roles, such as the employee, assigned manager, accounts/admin team, sales manager, and directors.

We do not sell employee personal information. We may share limited information with service providers that help operate the platform, including hosting, authentication, database, maps, push notifications, and AI service providers, only as needed to provide the services.

Information may be disclosed if required by law, regulation, audit, internal investigation, security incident response, or legitimate organizational compliance requirements.

The services may use third-party infrastructure and APIs, including Supabase for database and authentication services, Cloudflare for website hosting and delivery, Firebase or Google services for push notifications and app configuration, Google Maps or Places services for maps, directions, and nearby-place information, and OpenAI services for AI-assisted features.

These providers process data according to their own security and privacy terms. We configure and use them only for operating the internal business services described in this policy.

We retain information for as long as needed for business operations, reimbursement records, audits, compliance, dispute resolution, security, and internal reporting.

Administrators may archive, correct, or delete records according to company policy, legal requirements, and technical constraints.

We use role-based access, authentication controls, database permissions, encrypted transport, restricted administrative access, and operational monitoring to protect information.

No system is completely risk-free. Users should keep their account credentials secure, avoid sharing access, and promptly report suspicious activity to the company admin team.

Employees can control device-level permissions such as location and notifications from their Android settings. Some app features may not work correctly if required permissions are disabled.

Employees may contact their manager, HR, or the admin team to request correction of inaccurate records, review access concerns, or raise a privacy request.

The services are for authorized workplace use only and are not directed to children.

We may update this Privacy Policy when the services, legal requirements, or business processes change. The updated version will be posted on this page with a revised effective date.

For privacy questions, data correction requests, or access concerns, contact your company administrator or write to chaitanya@benz-packaging.com.